Employment and Unemployment in the Business Services Supersector

Employment and Unemployment in the Business Services Supersector

Business services

Business services are the processes that help a company maintain and run its business. They may include things like IT, procurement, and finance. These services can also be beneficial to employees, boosting their satisfaction and motivation in the workplace.

The main difference between goods and services is that while goods can be stored for future use, services must be delivered when they are demanded. This is because it takes a lot of time to manufacture and deliver products, whereas services can be delivered immediately.

Service delivery involves a lot of human interaction, and that means involving the customer in the process. The people providing the service also have to be knowledgeable about their customers’ needs and expectations.

This is especially true for businesses. For example, a restaurant’s customers can have a large impact on its operational costs and quality of service by how they act. For example, if a customer dithers at the counter and is slow to pay, it can negatively affect the speed of service for other customers behind them.

Similarly, a hospital’s employees can have an effect on its patient satisfaction by how they behave. For example, if a doctor makes an error in diagnosing a patient’s problem, the patient will be less satisfied than if the doctor did a better job.

The following table presents information relating to employment and unemployment in the professional and business services industry supersector. It includes data derived from employer or establishment surveys and a national survey of households. It also provides data on gross job gains and losses and projected occupational employment change.